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Insurance Use Cases

Introduction

The Insurance Report provides an overview of the current insurances of a customer.

Information you can get from this report:

  • What kind of insurances does the customer have?

  • How much does the customer pay for each insurance?

The following use cases are examples to make them more “plastic”.

Insurance

UC-01: Insurance Analysis

Actors

  • Insurance

  • User

Systems

  • Insurances application

  • finAPI Data Intelligence

  • finAPI Process Controller

  • finAPI WebForm

Goals

  • Analysis of the current insurance portfolio

  • Optimisation of existing insurance policies and sale of additional insurance products

Preconditions

  • User has opened the Insurances application

Flow

  • Insurances application asks customer to import all accounts

    • Open finAPI Process Controller and get process token and user

    • Call finAPI WebForm v2 to let the user import the accounts

      • wait until the user has finished

    • Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback

      • Callback should create a Case and a Insurance Report with the given Data Sources

    • Get the result of the Insurance Report

      • Look at the result to find out about the clients insurances

Bank

UC-02: Analysis of the client's coverage in the course of a credit application.

Actors

  • Bank

  • User

Systems

  • Bank’s loan application

  • finAPI Data Intelligence

  • finAPI Process Controller

  • finAPI WebForm

Goals

  • Analysis of the financial risks against which the client has insured his tangible assets

  • Analysis of whether the customer has insured his personal risks (term life insurance, occupational disability, accident insurance, etc.)

Preconditions

  • User has opened the Bank's online loan application

Flow

  • Bank’s loan application asks customer to import all accounts

    • Open finAPI Process Controller and get process token and user

    • Call finAPI WebForm v2 to let the user import the accounts

      • wait until the user has finished

    • Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback

      • Callback should create a Case and a Insurance Report with the given Data Sources

    • Get the result of the Insurance Report

      • Look at the result to find out about the clients insurances

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