Chargebacks Use Cases

Introduction

The Chargeback Report provides an overview of the chargeback spendings of a customer.

Information you can get from this report:

How many chargebacks did the customer have

The following use cases are examples to make them more “plastic”.

Banks

UC-01: Analysis of reliability and creditworthiness before applying for credit.

Actors	Bank User
Systems	Bank’s loan application finAPI Data Intelligence finAPI Process Controller finAPI WebForm
Goals	Analysis of the customer's liability on debit notes From this the following conclusions about its reliability and creditworthiness
Preconditions	User has opened the Bank's online loan application
Flow	Bank’s loan application asks customer to import all accounts Open finAPI Process Controller and get process token and user Call finAPI WebForm v2 to let the user import the accounts wait until the user has finished Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback Callback should create a Chargeback Report with the given Data Sources Get the result of the Chargeback Report Look at the result to find out what the client's behaviour on debt notes is.