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Debt Collection Use Cases

Introduction

The Debt Collection Report provides an overview of the dept collection spendings of a customer.

Information you can get from this report:

  • Number of collection postings at the time under consideration

  • Amount of the amounts posted by the collection agency

The following use cases are examples to make them more “plastic”.

Banks

UC-01: Analysis of reliability and creditworthiness before applying for credit

Actors

  • Bank

  • User

Systems

  • Bank’s loan application

  • finAPI Data Intelligence

  • finAPI Process Controller

  • finAPI WebForm

Goals

  • Analysis if, and if yes how, the customer is in contact with debt collectors

  • From this the following conclusions about its reliability and creditworthiness

Preconditions

  • User has opened the Bank's online loan application

Flow

  • Bank’s loan application asks customer to import all accounts

    • Open finAPI Process Controller and get process token and user

    • Call finAPI WebForm v2 to let the user import the accounts

      • wait until the user has finished

    • Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback

      • Callback should create a Chargeback Report with the given Data Sources

    • Get the result of the Debt Collection Report

      • Look at the result to find out if, and if so, how, the customer is in contact with debt collectors

Retail companies

UC-02: Analysis of reliability and creditworthiness before purchase

Actors

  • Bank

  • User

Systems

  • Bank’s loan application

  • finAPI Data Intelligence

  • finAPI Process Controller

  • finAPI WebForm

Goals

  • Analysis if, and if yes how, the customer is in contact with debt collectors

  • From this the following conclusions about its reliability and creditworthiness

Preconditions

  • User has opend the website of the retailer and agreed to account access

Flow

  • Bank’s loan application asks customer to import all accounts

    • Open finAPI Process Controller and get process token and user

    • Call finAPI WebForm v2 to let the user import the accounts

      • wait until the user has finished

    • Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback

      • Callback should create a Debt Collection Report with the given Data Sources

    • Get the result of the Debt Collection Report

      • Look at the result to find out if, and if so, how, the customer is in contact with debt collectors

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