Debt Collection Use Cases

Introduction

The Debt Collection Report provides an overview of the dept collection spendings of a customer.

Information you can get from this report:

Number of collection postings at the time under consideration
Amount of the amounts posted by the collection agency

The following use cases are examples to make them more “plastic”.

Banks

UC-01: Analysis of reliability and creditworthiness before applying for credit

Actors	Bank User
Systems	Bank’s loan application finAPI Data Intelligence finAPI Process Controller finAPI WebForm
Goals	Analysis if, and if yes how, the customer is in contact with debt collectors From this the following conclusions about its reliability and creditworthiness
Preconditions	User has opened the Bank's online loan application
Flow	Bank’s loan application asks customer to import all accounts Open finAPI Process Controller and get process token and user Call finAPI WebForm v2 to let the user import the accounts wait until the user has finished Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback Callback should create a Chargeback Report with the given Data Sources Get the result of the Debt Collection Report Look at the result to find out if, and if so, how, the customer is in contact with debt collectors

Retail companies

UC-02: Analysis of reliability and creditworthiness before purchase

Actors	Bank User
Systems	Bank’s loan application finAPI Data Intelligence finAPI Process Controller finAPI WebForm
Goals	Analysis if, and if yes how, the customer is in contact with debt collectors From this the following conclusions about its reliability and creditworthiness
Preconditions	User has opend the website of the retailer and agreed to account access
Flow	Bank’s loan application asks customer to import all accounts Open finAPI Process Controller and get process token and user Call finAPI WebForm v2 to let the user import the accounts wait until the user has finished Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback Callback should create a Debt Collection Report with the given Data Sources Get the result of the Debt Collection Report Look at the result to find out if, and if so, how, the customer is in contact with debt collectors