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Financial Segments Use Cases

Introduction

Financial Segments provides the possibility to segment your customers.

The following use cases are examples to make them more “plastic”.

Banks

UC-01: Bank wants to provide customized products for customers

Actors

  • Bank

  • User

Systems

  • Bank’s application

  • finAPI Data Intelligence

  • finAPI Process Controller

  • finAPI WebForm

Goals

  • find out which customers have a certain amount of money

  • provide customized products for this customer segment

Preconditions

  • User has opened the Bank's online application

Flow

  • Bank’sapplication asks customer to import all accounts

    • Open finAPI Process Controller and get process token and user

    • Call finAPI WebForm v2 to let the user import the accounts

      • wait until user has finished

    • Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback

      • Callback should create a Case and an Income Report with the given Data Sources

    • Get the result of the Income Report

      • Look into the result to get all income related transactions and aggregations

Financial services providers in general

UC-02: Offers for tailor-made investment and insurance products.

Actors

  • Bank

  • User

Systems

  • Bank’s application

  • finAPI Data Intelligence

  • finAPI Process Controller

  • finAPI WebForm

Goals

  • Determine the users financial situation

  • Offer suitable financial asset products.

Preconditions

  • User has opened the Bank's online application

Flow

  • Bank’s application asks customer to import all accounts

    • Open finAPI Process Controller and get process token and user

    • Call finAPI WebForm v2 to let the user import the accounts

      • wait until user has finished

    • Call finAPI Data Intelligence Synchronize accounts endpoint and wait for callback

      • Callback should create a Case and an Income Report with the given Data Sources

    • Get the result of the Income Report

      • Look into the result to get all income related transactions and aggregations

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